RETAIL Skills Academy FAQ

There are a number of ways in which you can find out more information and get advice about retail training and qualifications:

• Browse the courses we offer in the "Retail Training" section of our website, does a particular course or subject appeal to you?
• Visit our Advice Centre in the Chapelfield shopping centre and speak to out Retail Skills Adviser
• Contact the Retail Skills team via the "Contact Us" section

Retail is a rewarding, varied and exciting career that can take you almost anywhere! There are opportunities for visual merchandisers, buyers, designers, sales team leaders, managers... the opportunities are endless!

Take a look at the range of careers available to you in our Retail Life section and browse the Retail Careers on offer.

Looking for inspiration? Why not have a look at our Day in the life feature? Let the retailers tell you about the fantastic retail jobs they have and what they involve!

No – although some courses are designed with specific age groups in mind. Contact us for more information about the course's you’re interested in.

If you have to cancel the course, the following charges will apply:

 More than 4 weeks’ notice prior to first day of course: No charge

 Less than 4 weeks’ notice given prior to first day of course: Full cost applies

We will do our best to transfer you onto another date of the course where possible.

As a member of the National Skills Academy for Retail, The RETAIL skills academy is part of the UK's largest ever network of retail skills shops. This means that while our service will continue to meet the needs of our retailers and the local community, the training on offer will be quality marked.

Go to the Book or Enquire section :

For Mary Portas and other short  courses simply click on "book a place"

For apprenticeships please click the "enquire about apprenticeships"

For all other courses please click the "find out more information" button.

Courses are currently held at:

St Andrews House,
St Andrews Street,
Norwich,
Norfolk,
NR2 4TP.

The RETAIL skills academy advice centre and ego buy and sell boutique will be opening on the 28th May within the Chapelfield shopping centre:

The RETAIL skills academy,
132 Merchants Hall,
Chapelfield,
Norwich,
Norfolk,
NR2 1SH.